The small and medium professional firms, though growing, are facing the cut-throat competition. It is very important to have an edge over others. With the volumes growing dual fold – both in terms of volume at each client and the total number of clients, there is an increase in the number of personnel in each firm, thus the ratio of partner to employee increases.
Further, with the advent of ‘e’ happening all along the compliances, it becomes mandatory that technological aspects are understood and adopted.
Information Technology (IT) can be an enabler to all these. IT can help in increasing the Efficiency, there by one can manage volumes, manage increased personnel, have control on compliances of the clients. IT can help for the firms to increase their Visibility across, which will help the firm to have an edge over others and face the competition. IT can help in creating new Opportunities, thereby getting more revenue and better client satisfaction.